Terms of Service

1. Acceptance of Terms

By accessing or using OptoManage at optomanage.com, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform. These terms apply to all users including clinic administrators, staff, and any authorized personnel.

2. About OptoManage

OptoManage is a cloud-based optical clinic management system developed and operated by E. Supreme Project OPC, Iloilo City, Philippines. The platform provides tools for patient records management, optical order processing, inventory tracking, and clinic operations.

3. Account Registration and Access

• Each user must have a unique account. Sharing login credentials is not permitted.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must notify us immediately of any unauthorized access to your account.
• Access to the platform is granted by your clinic administrator. OptoManage is not responsible for access decisions made by clinic administrators.

4. Acceptable Use

You agree to use OptoManage only for lawful clinic management purposes. You must not:

• Use the platform to store or transmit data you are not authorized to handle
• Attempt to gain unauthorized access to other accounts or clinic data
• Reverse engineer, copy, or redistribute any part of the platform
• Use the platform for any purpose that violates Philippine law

5. Data Ownership

All patient data entered into the platform belongs to the clinic that entered it. E. Supreme Project OPC does not claim ownership of your clinic's data. We act as a data processor under the Data Privacy Act of 2012 (RA 10173).

6. Service Availability

We strive to maintain platform availability at all times but do not guarantee uninterrupted access. Scheduled maintenance, updates, or circumstances beyond our control may result in temporary downtime. We will make reasonable efforts to notify users of planned maintenance in advance.

7. Subscription and Payment

Access to OptoManage is provided under a subscription agreement between your clinic and E. Supreme Project OPC. Subscription fees, billing terms, and cancellation policies are governed by the separate agreement signed at onboarding.

8. Limitation of Liability

To the fullest extent permitted by Philippine law, E. Supreme Project OPC shall not be liable for:

• Loss of data due to user error or unauthorized access resulting from failure to maintain account security
• Indirect, incidental, or consequential damages arising from use of the platform
• Interruptions in service due to third-party infrastructure providers

9. Termination

We reserve the right to suspend or terminate access to OptoManage for violations of these Terms of Service or non-payment of subscription fees. Upon termination, you may request an export of your clinic's data within 30 days.

10. Governing Law

These Terms of Service are governed by the laws of the Republic of the Philippines. Any disputes shall be resolved under the jurisdiction of the appropriate courts in Iloilo City, Philippines.

11. Changes to These Terms

We may update these Terms of Service from time to time. We will notify users of material changes via email or an in-app notice. Continued use of the platform after the effective date of changes constitutes acceptance of the updated terms.